All domestic orders that total over $100 after all discounts will receive free standard shipping.
Most orders ship within 1-2 business days of purchase. Orders may be subject to verification and approval before shipping and can take up to 48 hours to process. After your order is placed, you’ll receive an order confirmation email. Please review order info as well as shipping address to make sure all information is correct. As soon as your order is processed and fulfilled, you’ll receive a shipping confirmation with tracking information. Please allow up to 12 hours for tracking information to update before reviewing your tracking status. Please note, we do not ship on weekends or holidays.
Shipping charges vary based on the product, weight, and delivery. If you need your item faster, please select Expedited Shipping. If ordered before 12pm PST Expedited Shipping will leave the warehouse same day. If Order is placed after 12pm PST Expedited Shipping will leave the warehouse the next business day. Transit times for Expedited Shipping is 1-3 business days.
Waves will do everything possible to ensure your order arrives in a timely manner. We cannot be held responsible for conditions beyond our control, such as severe weather or shipping service interruptions.
To report a problem with delivery contact firstname.lastname@example.org
Please allow up to 72 hours for your international order to be processed. International shipments will receive a tracking number but accurate or up to date tracking info is not available once the package leaves the US. Depending on destination and customs processing time, most international shipments take anywhere from 3 to 6 weeks to arrive. Any duties and taxes assessed by customs are the responsibility of the customer.
Waves Gear currently does not accept returns for international orders.
Designing a better life on the water since 2012.
We started Waves to solve the problems we had when spending time on the water. Read about our journey here.
© 2018 Waves Gear
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